Privacy Policy
WagMelon (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information of individuals who interact with our dog waste removal subscription services (“Service”).
1. Information We Collect
We collect the following types of personal data:
1.1 Personal Information
Includes your name, email address, phone number, service address, billing information, and other details you voluntarily provide during sign-up, customer support, or account updates.
1.2 Usage Data
Includes IP address, browser type, device information, operating system, pages visited, referring URLs, and the dates/times of your website visits.
1.3 Checkout Session Data
When using our payment processor (e.g., Stripe), we collect data like your email address, transaction history, and related checkout details to manage your service and give you access to our customer portal.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To provide, manage, and fulfill our services
2.2 To process payments and manage billing
2.3 To grant access to your customer portal
2.4 To communicate regarding scheduling, service updates, or customer support
2.5 To improve website performance and enhance user experience
2.6 To send marketing or promotional content only if you’ve explicitly opted in
2.7 To comply with legal obligations and resolve disputes
4. Data Sharing & Disclosure
We do not sell or rent your personal information. We only share your data:
4.1 With trusted service providers (such as Stripe) under strict confidentiality agreements
4.2 To comply with legal or regulatory requirements, enforce our Terms of Service, or respond to lawful requests
4.3 With your explicit consent (e.g., to publish testimonials or reviews)
5. Data Security
We use industry-standard measures to protect your personal data, including:
HTTPS encryption
Secure payment processing
Limited and audited internal access
While we take all reasonable precautions, no system is 100% secure. You are encouraged to use strong passwords and notify us of any suspicious activity.
6. Cookies & Tracking Technologies
Our website uses cookies, beacons, and tracking tools to enhance functionality and collect usage data. You can disable cookies through your browser settings; however, doing so may limit certain features of the site.
7. Data Retention
We retain your information only for as long as necessary to:
Provide our services
Comply with tax and legal obligations
Enforce agreements and resolve disputes
Once no longer needed, data is securely deleted or anonymized.
8. Your Rights
You have the right to:
8.1 Request access, correction, or deletion of your personal data
8.2 Withdraw consent for marketing or non-essential communications at any time
8.3 Request data portability (in applicable jurisdictions)
8.4 Request account deletion (subject to legal or contractual obligations)
To exercise these rights, email us at contact@wagmelon.com. We may verify your identity before fulfilling certain requests.
9. Third-Party Links
Our website may contain links to other websites or tools. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies separately.
10. Children’s Privacy
Our services are intended for individuals aged 18 and older. We do not knowingly collect data from children under 13. If we learn that such data has been submitted, we will delete it immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be posted on our website, with the revised effective date. Your continued use of the service after changes means you accept the updated policy.
(Last revised: July 2025)
12. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy:
Email: contact@wagmelon.com
Phone: 619-289-8015